Manage it! - in the FocalPoint Service Management Environment

FocalPoint’s Service Management Environment (SME) makes it easy to deploy, monitor, and manage services in the FocalPoint system. Its unique architecture design for multiple Virtual Service Execution Environments (VSEE) enables many different parties to develop and run applications on the service platform while the operator maintains complete control over their execution and use of system resources.

SME deployment tools safely transfer newly created and tested services to the live runtime environment, where it is checked for compliance with a set of behavior rules and network interaction policies defined by the operator.

Virtual Service Execution Environment

Using FocalPoint’s unique VSEE capability, operators can logically partition the platform into numerous virtual runtime environments, in which services are deployed, executed and managed in an “autonomous” environment that is securely protected from other VSEEs. What’s more, each third party gets control and a birds-eye view into its own VSEE, enabling service application provider to adjust service features, get reports on service behavior and use, and track service detail records.

Administration Tools

FocalPoint’s Virtual Service System includes a full set of Administration tools that monitor, collect and process service events for each VSEE. Events generated by the service platform are:

• Written to a log file from which reports are derived.
• Recorded in the statistics database from which counting and data averages can be obtained.
• Summarized in a service detail record that encapsulates a service session from start to finish.
• Displayed on the monitor screen as they are recorded for later access
• Trigger an alarm according to defined thresholds and rules.